PicassoToys Elite Club Membership Terms & Conditions

1. Exclusive STEM Vault Content

Gated Access to Sneak Peek of New Toy Launches:

Be the first to experience the thrill of new toy launches before they hit the shelves! Gain privileged access to sneak peeks of upcoming toy releases, offering an exciting glimpse into the latest innovations and designs from PicassoToys. Get a sneak peek behind the curtain, explore new features, and anticipate the excitement of what's to come.

Gated Access to New "How-to-Videos:

Discover a world of magnet tile building blocks creativity with our exclusive gated access to new "How-to-Videos." Delve into step-by-step tutorials that guide you through the construction of exciting magnetic structures and creations. From beginner basics to advanced techniques, these new how-to-build videos offer invaluable insights, tips, and inspiration for budding builders and seasoned enthusiasts alike.


2. Exclusive Lifetime Warranty

Experience worry-free playtime and enjoy peace of mind with our exclusive lifetime warranty. As an active PicassoToys Elite Club member, your satisfaction is guaranteed. If you encounter any issues with a covered product—defined as any toy purchased while you were an active paying member—simply reach out to us, and we'll take care of it. It's that easy! Covered products include purchases made directly from www.PicassoTiles.com or other retailers such as Amazon or Walmart during your active membership. Upon contacting us, the item will be inspected, and if eligible, you'll receive a paid shipping label to mail it back to us for replacement.


3. Exclusive Promotional Deals

Experience VIP treatment with our exclusive promotional deals for PicassoToys Elite Club members! Be the first to access new toy releases, enjoy exclusive discounts, and seize limited-time offers before they're available to the public. Plus, get a sneak peek at deals that will be available to everyone else in advance.


4. Free Shipping

Access complimentary shipping on all orders, with no minimum purchase required. Elevate your shopping experience and make every purchase more delightful by unlocking this exclusive benefit. Join now to enjoy free shipping and take your toy shopping to the next level.


Terms & Conditions


1. Payment:

Monthly Membership Fee:

a) Monthly Enrollment: By enrolling in our month-to-month PicassoToys Elite Club membership, you agree to be charged $8.99 every 30 days. Payments will be processed automatically every 30 days from the date of enrollment.

b) Monthly Membership Cancellation Process: To cancel your membership, either send an email to support@picassotiles.com or follow the cancellation procedure in your account settings. Please note that cancellation requests made during your 30-day membership period will not result in a refund. Cancellations must be made at least 1 hour before the next billing cycle. Once canceled, the continuation of exclusive benefits will cease.

c) Late Cancellation Consequences: If you fail to cancel before the next billing cycle, your membership will renew for another 30 days, with termination occurring after this period.

Annual Membership Fee:

a) Annual Enrollment: Enroll in our annual PicassoToys Elite Club membership and unlock an exclusive offer: 2 months free. Pay $89.99 upfront for a full year, saving the equivalent of two months' fees compared to the monthly plan. Payments will be processed automatically every 365 days from the date of enrollment.

b) Annual Membership Cancellation Process: We understand circumstances may change, so we accommodate cancellations under this plan. If you choose to cancel your subscription before the year concludes, you will receive a prorated refund for the remaining months. This commitment to fairness and transparency underscores our dedication to providing the best possible membership experience.


2. Promotions:

a) Discount Codes: Members only exclusive promotional discount codes cannot be stacked or combined with any other offers, coupons, or promotions unless explicitly stated otherwise. The discount offered applies only to eligible merchandise purchases and does not apply to shipping fees, taxes, or any additional charges unless expressly specified. Each promotional discount code is limited to one-time use per PicassoToys Elite Club member unless otherwise indicated, and discounts are valid only during the specified promotional period, expiring thereafter. Some products may be excluded from promotional discounts, so please refer to the promotion details for any exclusions. Promotional discounts are non-transferable and may not be redeemed for cash or cash equivalents. They are also void where prohibited by law. We reserve the right to modify or terminate any promotional discounts at any time without prior notice, at our sole discretion.

b) Presales: Presales on new and upcoming toy sets are an exclusive benefit offered to members of the PicassoToys Elite Club. During the presale period, which is announced in advance, Elite Club members have the opportunity to reserve these sought-after products before their official release. Reservations can be made online through the PicassoTiles website. Upon successful reservation, Elite Club members will receive a confirmation email containing details about the expected release date and any relevant information. Payment is processed at the time of reservation, and members may cancel their reservation for a full refund before the specified deadline communicated in the confirmation email. Refunds may not be available after the cancellation deadline unless PicassoTiles cancels the presale. Reserved sets are typically received on or around the release date, subject to unforeseen circumstances or delays. Presale quantities are limited, and PicassoTiles reserves the right to limit the number of sets available for reservation per Elite Club member. Additionally, PicassoTiles reserves the right to modify, suspend, or terminate presales at any time without prior notice.

c) Free Monthly Pick-A-Parts: Members of the PicassoToys Elite Club enjoy the exclusive benefit of receiving a free monthly shipment of a Pick-A-Part (PAPs) set. Each start of your billing month, a PAP set priced $6.99 or less will be randomly chosen for distribution. It's important to note that the PAP provided in the monthly shipment is intended for personal use only and cannot be transferred or resold to third parties. PicassoTiles reserves the right to modify, suspend, or terminate this benefit at any time without prior notice.


3. Lifetime Warranty:

a) Lifetime Warranty: As part of our commitment to ensuring your satisfaction as a member of the PicassoToys Elite Club, members are entitled to a free replacement for the lifetime of the product covered by the plan. This means that should any covered product experience malfunction, failure, or normal wear and tear, you can receive a replacement at no additional cost, provided you maintain an active PicassoToys Elite Club membership status.This benefit applies to toys purchased directly from www.PicassoTiles.com as well as from other retailers such as Amazon or Walmart. To initiate the replacement process, simply contact our customer service team, where we will verify the eligibility of the product for replacement. Once the product has been verified, we will provide you with a return label to send the product back to us for assessment. It's important to note that this benefit does not cover damages resulting from misuse, neglect, or unauthorized repairs. Additionally, the lifetime replacement benefit is non-transferable and applies only to the active PicassoToys Elite Club member. While we strive to maintain this benefit indefinitely, we reserve the right to modify or terminate it at any time without prior notice. If you have any questions or require assistance regarding lifetime product replacements, please don't hesitate to reach out to our customer service team.



4. Exclusive Content:

a) Library Access: Gain exclusive access to a gated library of new how-to-build video tutorials, available solely to members of the PicassoToys Elite Club on the picassotiles.com site. Upon release, members receive an email with a QR code for viewing. Access is strictly for personal use and may not be shared, reproduced, or distributed without prior consent from PicassoTiles. Active membership status is required for access. PicassoTiles reserves the right to modify, suspend, or terminate access to the 'how-to-build' video library at any time without prior notice. By accessing these videos, PicassoToys Elite members agree to comply with all terms and conditions outlined herein.

b) Sneak Peek Launches: Gain exclusive access to new and upcoming toy launches before they're available to the general public. Participants must maintain confidentiality regarding all information, images, or details about the new toys until the official launch date, refraining from disclosing any details on social media or other public platforms. Participation doesn't guarantee the ability to purchase or receive the new toys before the official launch date, which will be communicated separately and may be subject to change. PicassoToys Elite Club members also agree not to resell any toys obtained through the sneak peek before the official launch date. We reserve the right to cancel, modify, or suspend the sneak peek at any time, for any reason, without prior notice.


5. Free Shipping:

a) Free Shipping: Free shipping is exclusively available to active members of our loyalty program. To qualify for free shipping, you must maintain active membership status. Free shipping applies to all orders placed by active members on our website, with no minimum purchase requirement. It is valid for standard shipping methods only and applicable to delivery addresses within the United States region. Please note that free shipping does not apply to expedited shipping methods or special delivery options. While we endeavor to deliver orders promptly, delivery times may vary depending on the shipping destination and other factors beyond our control. We reserve the right to modify or terminate the free shipping offer for active members at any time, without prior notice, at our sole discretion. Please direct any shipping-related concerns or inquiries to our customer support team via support@picassotiles.com for assistance.

Beta Program Disclaimer:

The PicassoToys Elite Club membership program is in beta, subject to improvements and adjustments. We reserve the right to pause or suspend the beta version for necessary modifications. Participants acknowledge that they are engaging with an experimental version of the membership, understanding that features, benefits, or terms may change or terminate without prior notice. We appreciate your understanding and cooperation as we work to enhance the PicassoToys Elite Club Membership experience.

 

By accessing and/or participating in the benefits outlined for the PicassoToys Elite Club program, you are consenting to the following terms and conditions. All terms and conditions outlined herein are subject to the laws of California. To qualify for the benefits described above, you must maintain an active membership in the PicassoToys Elite Club.