Terms and Conditions

Privacy Policy:
Thank you for visiting PicassoTiles (“the Site”). This privacy policy tells you how personal information is used and gathered on this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. 

PicassoTiles collects personally identifiable information like names, postal addressesemail addresses, etc. when voluntarily submitted by our visitors. The information provided is used to fulfil a specific request.

When an item is placed in the shopping cart, we collect information associated with the transaction.

The site can be used without sharing any personal information. However, if you chooseyou can share personal contact information when you:
  • Make a purchase our online shop
  • Subscribe to our mailing list
  • Enter our giveaways

Information Use

We may use the information we collect through cookies, web beacons and/or other automated means for various purposes, including but not limited to:
  • Personalize and improve your online experience
  • Complete a transaction
  • Fulfil a transaction
  • Confirm your order
  • Issue updates about your order status
  • Notify winners in contests and sweepstakes
  • Respond to questions, and to provide customer support
  • Improve the site, our marketing efforts, and other products and services we may offer
  • Monitor and analyze trendsusage, and activities of visitors to the site
  • Prevent fraud or other misuses of the site
  • Comply with legal requirements, industry standards, and our policies.
  • For any other purpose, with your consent.
Tax and Duties
If a product is seized by the customs or returned to back to the United States, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to PicassoTiles.
Terms Of Service:
Orders placed on PicassoTiles.com Free Shipping on orders within the contiguous U.S. Orders ship via UPS Mail Innovations, UPS SurePost or UPS Ground. Tracking information is emailed to the customer on the day of shipment. Orders placed before 3:00 PM PST are processed and shipped the same day. 
Orders placed after 3:PM PST will process and ship the following business day.
An order confirmation and a shipping notification with the tracking details are sent via email. PicassoTiles.com processes and ships orders Monday to Friday.

Orders are shipped from Southern California, USA, and shipping is exclusively available to the contiguous U.S. If you have any questions, please email support@picassotiles.com